Financial Policies & Cost Info
Quest House aims to offer affordable lodging to our community, so we operate on a self-selected sliding scale of $175-$125 a night.
Our sliding scale is built on trust, honesty, and community care. We do not ask for proof of income and we trust that you will be honest in your assessment of your economic reality and contribute appropriately so that we can continue holding this space for folks who need it.
To determine your appropriate payment tier, please refer to the Green Bottle image.
(Click the image to enlarge, or click the button titled “Green Bottle Summary” for a text summary of the graphic)
The Green Bottle: Financial Experiences
Financial stability exists along a spectrum, with individuals and households occupying various positions based on their economic resources and circumstances.
TIER 3
At the top end of this spectrum are those who can comfortably afford their basic needs without significant worry or strain. These individuals typically have stable incomes, sufficient savings, and manageable expenses. They have the means to cover essentials such as housing, food, healthcare, and transportation without sacrificing other important aspects of life. This level of stability provides a sense of security and allows for planning for the future with confidence.
Tier 2
Moving down the spectrum, there are individuals and families who regularly meet their basic needs but experience occasional stress or anxiety about finances. Despite having steady incomes, they may find themselves living paycheck to paycheck, with little room for unexpected expenses or emergencies. While they can afford essentials most of the time, they may need to make sacrifices or cut back on discretionary spending during lean periods. This level of financial stability requires careful budgeting and may involve occasional trade-offs between immediate wants and long-term financial goals.
Tier 1
At the lower end of the spectrum are those who frequently stress about meeting their basic needs and often struggle to do so. These individuals may have irregular or insufficient incomes, high levels of debt, or significant financial obligations that outpace their resources. As a result, they may regularly face difficult choices between paying bills, buying groceries, or covering other essential expenses.
Quest House Healing Recommended Costs
We want Quest House to be as affordable as possible. We have limited Tier 1 availability, and we trust that only those who need it most will choose this tier. Our Supporter Rate covers the full cost of lodging and supplies.
- Supporter Rate
- Standard Rate
- Subsidized Rate
Please note: all bookings will also incur a mandatory 10% surcharge. This fee goes directly to our fiscal sponsor to maintain our 501c3 status.
A non-refundable $250 deposit is required to reserve your spot after confirming your booking. Your $250 deposit will go towards your lodging. This deposit allows for 1 emergency booking rescheduling. Any reschedule requests after that will necessitate a new deposit.
The remainder of your stay cost is to be paid as follows:
- 50% of your balance is due 4 weeks prior to your arrival.
- The final 50% is due 2 weeks prior to arrival.
We understand that sometimes there are circumstances out of your control that have an effect on your lodging plans. We aim to be as supportive as possible of your situation, and also have a cancellation policy in place to ensure the sustainability of Quest House.
Quest House Cancellation Policy
- Any cancellation after paying non-refundable deposit: forfeit $250 deposit
- Cancellations between 21 – 27 days before check-in: forfeit 20% of lodging total
- Cancellations between 14 – 20 days before check-in: forfeit 30% of lodging total
- Cancellations between 7 – 13 days before check-in: forfeit 40% of lodging total
- Cancellations between 0 – 6 days before check-in: forfeit 50% of lodging total
- Leaving early after check-in: no credits issued. Any exceptions are at our sole discretion and are based on our ability to fill your space.
Please remember that this is a grassroots, community-run non-profit, and we rely on guest stays to keep this resource running. Please only make a reservation with us if you are truly dedicated to recovering in this space, as it is incredibly hard to fill last-minute cancellation spots. If you book a space you don’t intend to use, that room won’t be available to other folks who need it.
If you anticipate your plans changing, are having second thoughts, struggling with insurance issues, etc., please communicate with us.
We may be able to help!
Sponsor a Night!
If you have access to financial privilege, we encourage you to consider sponsoring a night or more for a community member in need. Mention your interest during your screening call.